transparency

It's always my goal to provide full industry transparency on my website, including my full pricing and as much information as I can. Below you'll find a list of frequently asked questions regarding family photography and my work. Have a question that's not addressed below? Shoot me an email! I'm always happy to chat!

FAQ

What are you doing in terms of Covid-19 and social distancing?

I'm currently only offering outdoor sessions where I'll be able to keep my distance from you and your family. I have a wide range of lenses that make shooting while social distancing easy peasy!

I'll maintain a social distance of 2 meters, and if I need to be closer for any reason at all I'll wear a mask. My gear is sanitized between every shoot and I won't touch you or your family.

I'm asking that my clients are forthright with me regarding any symptoms that they're presenting, and am always happy to reschedule your photo shoot free of charge if you or anyone in your household is feeling under the weather. Likewise, if I am presenting any symptoms, I will reschedule with you as well.

I'm also currently only accepting e-transfers in an attempt to limit transfer of property.

Where do your photo shoots typically take place?

The majority of my family sessions happen, at least in part, at your home. I find that photographing kids in their own environment is the best way for them to feel comfortable, and the best way to provide you with a gallery of images that really reflects your family. We can definitely spend some time in your yard or walk down to your favourite park, too!

When not shooting in your home I love heading out into nature. I love letting your kids play and get dirty, run and be free!

My in home sessions emphasize candid moments, while on location (a park, etc..) will provide you with a slightly more traditional/posed gallery.

Do you have a studio?

I don't offer studio photography at the moment. All of my photo shoots take place on location.

Can you recommend an outdoor location for our photoshoot?

Absolutely! The Ottawa/Gatineau area is full of amazing locations for photos.

Once we chat and I get a better idea of what you're looking for I'll be more than happy to recommend a location to you!

How far in advance should we book our shoot?

This really depends on your availability. If you're only available on the weekends, you may fewer options and/or a longer waiting period to book a session. If you have weekday availability, I can usually fit you in any time!

The fall (September through November) are always incredibly busy for photographers. If you have your heart set on a fall photo shoot it's best to book a date well in advance.

When should we book our newborn photo shoot?

Unlike studio photo shoots, in-home/documentary style newborn sessions don’t have to happen in the first few days of your baby’s life. My “newborn” photo shoot is perfect for babies up to 3 months old.

You can book your newborn session at any point during your pregnancy. Once your baby arrives we'll chat again and figure out a date and time that work!

Do you pose newborns?

My style of photography leans towards candid and lifestyle images, so no, I don't pose newborns.

(Posing newborns = wrapping them in swaddles, using props and sets, etc..)

What time of day is best for photos?

For shoots happening at your home, mid-day (when your house is the brightest) tends to be the best time to shoot. Start watching the light in your home, paying attention to when main living areas (where photos would take place) are the brightest (while avoiding direct sunlight blasting through the windows).

For outdoor photo shoots, the last hour before sunset is always going to be the best time to shoot. This can, of course, present some issues when sunset is at 9:00pm but your kids go to bed at 7:00pm!

If sunset doesn't work, any time your yard or outdoor area will be shady is our next best bet. We just really want to avoid direct sunlight.

I'm worried my house is too dark for photos, how can I tell?

Lighting is one of the most important things when it comes to photography. The more light, the better...always.

Most houses have at least some areas that are suitable for indoor photos. If you're feeling worried, let's aim to shoot some photos indoors and some photos out in your yard or local park!

What days of the week do you book photo shoots?

This is my full time job which means I book photo shoots every day of the week!

Want to book a shoot on a Tuesday morning? Great, I'm in! Would a weekend work better for you? That's great too! Just keep in mind that weekends fill up a little more quickly (especially in the summer and fall months when I'm also shooting weddings), so make sure you book in advance.

What should we wear to our photo shoot?

You'll want to wear clothing that's comfortable and that your kids can feel confident playing and being themselves in.

I recommend avoiding shirts with logos/graphics/wording to achieve a more timeless look.

Make sure your children's clothing is clean, free of stains, lint/pet fur, pilling, etc.. as these are not things that are touched up in post processing.

While coordinating outfits is always ideal (i.e. you don't want one person wearing neon pink while the next person is wearing all earth tones), try to avoid matching outfits.

Consider the setting as well...wearing a fancy dress at home might look out of place (unless your daughter loves wearing her princess gown at all times, in which case let's do it!).

Dress appropriately for the location, as well as the weather. If it's cold outside please bundle up! Wearing a t-shirt in the snow will just look out of place and strange. Likewise, if it's hot out don't dress your kids in pants and a sweater (everyone will be sweaty and grumpy!). You get the idea!

It's a good idea to have layers planned so you don't find yourself in a jam if the weather ends up being colder or warmer than you anticipated on the day of your shoot.

Letting your kids have a say in what they wear can be great, too. While you may not want them choosing their entire outfit, giving them some options can make them feel more in control and confident in front of the camera. A happy kid wearing their favourite shoes is better than a grumpy kid wearing the fancy leather boots you bought them!

What can we do to prepare for our session?

Make sure your kids are well fed and (if possible!) well rested for their photo shoot.

Talk to them about the photo shoot! Tell them what to expect, where we'll be going and what we'll be doing...hype it up! Talk to them about the big camera. Tell them how you'll end up with photos of everyone, and chat about where you might put the photos around your home. Ask them if they have any ideas of things they'd like to do for the photos and get them involved in the planning!

Sometimes telling your kids they'll get a reward at the end of the shoot (like going for ice cream) can work...and sometimes it can backfire. Sometimes kids will only focus on the reward for the whole shoot and become upset when they feel the photos are taking too long...so use your best judgement on that one!

If we're doing photos around your house, try to de-clutter any areas where we'll be shooting. It doesn't have to be perfect, just keep in mind that if you have a Starbuck's cup sitting on the counter, that cup may end up being in the background of a bunch of your photos!

If we're doing photos outside, make sure you bring sunscreen, bug spray, hats, sweaters, and anything else you might need to keep your family happy and safe outdoors.

With babies and toddlers I also always recommend bringing some wipes along for cleaning up drooly/messy faces throughout your shoot!

What if the weather is bad on the day of our session?

I always recommend waiting until the day of your session to decide whether we should postpone or not. The weather changes so much, it's always best to wait and see!

If the weather ends up being rainy, snowy or exceptionally hot/cold I'm always happy to reschedule your session free of charge.

We're looking for a more traditional/heavily posed photo shoot. Is this something you offer?

My style of photography leans towards candid and lifestyle images, so if you're looking for a very traditional/posed photo shoot I may not be the best photographer for you!

If you're simply looking for some posed photos for something like holiday cards, my mini family session may be a good option.

Will we get any posed/group family photos from our shoot? Or will all of the photos be candid?

We'll definitely take some group photos of your family together (and we can take some individual portraits of your kids, too).

That being said, the majority of your gallery will focus on candid moments of your family playing and having fun.

When you finalize your booking with me we discuss what you're looking to get out of your photo shoot which helps me understand the best way to focus my attention while photographing your family!

Do you require a retainer to reserve a session?

A $50 non-refundable retainer is due to reserve the date and time of your photo shoot. The remaining balance is due on the date of your photo shoot.

If we need to reschedule because of weather or illness, that's never a problem at all.

If you need to reschedule for any other reason I ask for 24 hours notice.

Are your prices negotiable?

Out of fairness to all of my clients who pay full price, my rates are not flexible.

How long will we have to wait to see our photos?

Turnaround is a little bit dependent on time of year...for instance, in the fall (my busiest season), turnaround will be closer to 14 days, while in winter it would be closer to a week.

Do you offer printing?

I do! Your online gallery includes a built-in store for purchasing prints through my professional printing vendor.

Are we able to print our own photos?

Absolutely! All of my sessions include high resolution digital files with full printing rights. You can simply download your images and have them printed at a vendor of your choice.

Do you offer bundled photo shoot packages?

I sure do! You can combine any series of photo shoots and you'll receive 20% off the total price of the combined shoots.

Some popular combinations include:

Maternity and Newborn
Baby's First Year (Newborn and One Year)
Baby's First Year Plus (Newborn, Six Months and One Year)

Do you offer mini sessions?

I offer a mini family session that can be booked any time! Please check out my pricing page for more information.

Do you offer gift certificates?

Yep! Any of the sessions you see on my website can be pre-purchased as a gift certificate.

Gift certificates for a photo shoot are a loving and thoughtful gift for mothers, fathers, parents-to-be, grandparents and friends!

We don't share images of our family on the internet. How does this work when hiring a professional photographer?

Online privacy is become increasingly important to many people, especially parents. While I always respect my clients' wishes to not have their family's photos displayed on my website and social media, sharing a robust portfolio of my work is the primary way in which I'm able to attract new customers and maintain a favourable rank with Google (the more I share, the more relevant Google considers my site to be). These two things are extremely important to my success as a small business!

If you choose not to allow me to share your family's photos on my website or social media, here are some ways you can help promote my business:

1) Tag me in the photos you choose to share on your own social media. I can be found on Facebook by searching Sunfox Photography (@sunfoxphotography), my Instagram handle is @sunfox_photos, or you can simply include a link to my website www.sunfox.ca. If you use social media but don't post photos of your children, a quick shout out on your wall telling your friends that you enjoyed your shoot with me would also be wonderful!

2) You can leave me a review on Google or Facebook.

3) Word of mouth recommendations to your family and friends are always appreciated.

4) Allow me to share some photos in which your children aren't recognizable (photos taken from the back, detail photos, silhouettes, etc..). I'm always happy to let you choose which photos you're comfortable letting me share.

Thank you for any and all support of my small business!

Have a question?

Reach out, I'm always happy to chat!


Let's Talk